Phase 1 - Identify problems, opportunities, and objectives.

In this phase, we work closely with our client to determine what is occurring in their business. Then, we identify the problems, which, often are presented by the client. Opportunities are processes or situations that we feel can be improved through the use of information technology. In some instances, seizing these opportunities may ultimately provide a competitive advantage to the client. Finally, determining objectives - it is crucial for us to assess what the client's business is attempting to achieve. Once this is identified, we can see if there is some manner in which an information systems application can be used to address the problems and opportunities discovered in the exploration phase.