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Contact Us
E-mail:
Affiliate Program: Affiliates@frameshop.com
Use this contact if you have questions regarding our industry leading affiliate program.
Business Development: Business@frameshop.com
Use this contact if you are a customer who has questions about an order or about placing an order.
Feedback/Suggestions: Suggestions@frameshop.com
Use this contact if you want to give us feedback about Frameshop.com. Suggestions are always welcome.
Marketing: Marketing@frameshop.com
Use this contact if you have a proposal regarding marketing, business development, or our affiliate program.
Merchandising: Merchandising@frameshop.com
Use this contact if you are a product vendor who wishes to contact our merchandising team. If you are a new vendor, please send a catalog to the 'Merchandising Department' at our address below.
Order & Customer Service Inquiries: Orders@frameshop.com
Use this contact if you are a customer who has questions about an order or about placing an order.
Mail :
Corporate Headquarters Mail: Frameshop.com
2100 Powell St, 13th Floor
Emeryville, CA 94608-1803
USA
Check Payments: Order Processing
Frameshop.com
2100 Powell St, 13th Floor
Emeryville, CA 94608-1803
USA
Returns: Returns
Frameshop.com
4000 Creekside Parkway, Unit C
Lockbourne, OH 43137
USA
 
Corporate Headquarters
Corporate Phone +1 (510) 879-4700 Monday-Friday: 9am-6pm PST
Corporate Fax (510) 588-3915  
Customer Service America
In English
U.S. Customers(Toll Free): +1 (888) 654-0143 Monday-Friday: 5am-5pm PST
Saturday: 9am-5pm PST
Other International Customers: +1 (919) 277-2172 Monday-Friday: 5am-5pm PST
Saturday: 9am-5pm PST
In French
Canadian French Speaking Customers(Toll Free): +1 (888) 654-0143 Monday-Friday: 5am-2pm PST
Other French Speaking International Customers: +1 (919) 277-2172 Monday-Friday: 5am-2pm PST
In Spanish
Latin American Customers: + 49 (0) 89 139 888 39 Monday-Friday: 9:00-17:00 Uhr
Customer Service Europe
In English
European Customers: +1 (919) 277-2172 Monday-Friday: 5am-5pm PST
Saturday: 9am-5pm PST
In French
French Speaking Customers In France(Toll Free): 08 00 91 99 46 Monday-Friday: 5am-2pm PST
Other European French Speaking Customers: + 49 (0) 89 139 888 39 Monday-Friday: 9:00-17:00 Uhr
In Spanish
European Customers: + 49 (0) 89 139 888 39 Monday-Friday: 9:00-17:00 Uhr
In German
German Speaking Customers In Germany: 089 139 888 39 Monday-Friday: 9:00-17:00 Uhr
German Speaking Customers Outside of Germany: + 49 (0) 89 139 888 39 Monday-Friday: 9:00-17:00 Uhr
**Please note we are closed on the following holidays:

New Year's Day
Martin Luther King Jr. Day
President's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

 
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